Frequently Asked Questions
We regularly receive inquiries from our customers regarding our business, prompting us to compile a section of frequently asked questions to address key points. If you don’t find the answer to your question here, please reach out to us, and we’ll gladly provide assistance.
FAQs
We design, make, and fit a diverse range of bespoke built-in furniture including kitchens, wardrobes, bookcases, alcove units, understairs unit, media units, floating shelves, home office furniture, radiator covers, boiler cupboards, bathroom cabinets, seating solutions, and any other type of cabinet to suit your space.
We are happy to customize your design in any style, shape and form. Some of the most popular choices that we’ve seen recently are: contemporary, sliding door, shaker, and traditional.
Our furniture is completely bespoke and priced individually once the design is finalized and we have a clearer idea of the manufacturing process. For a complimentary estimate, please reach out to us; we will be happy to help you.
Our preferred method of payment is Bank Transfer. If you have any more questions about payment, please do not hesitate to contact us.
After acceptance of our complimentary initial estimate, a down payment corresponding to the 10% of the provided free estimation is required. Following this, we conduct a site visit to generate a comprehensive quote. Upon approval of our quote, you’ll sign a contract and submit a 50% deposit. The remaining balance, minus the amounts previously paid, becomes payable upon completion.
This depends on the design, type of furniture, materials, and service you choose. If you hire us for the whole process, including design, manufacture, and installation, you are generally looking at something around 5 to 7 weeks. If you are on a time crunch, please get in touch with us anyway and we will do our best to find a solution that works well for you too.
We have a strong background and passion on working with solid timber too, so if freestanding furniture is what you are after, feel free to contact us and we will be absolutely happy to design and make a beautiful freestanding furniture piece for you.
From consultation to installation, we work closely with you to create furniture that meets your requirements and fits your space perfectly. For more info please make sure you read our How We Work – Page on this website.
Yes, they are! Some companies have standard door sizes allowing less flexibility, but this is not the case with us. Everything we make is made to measure and costume-built according to your space, needs, and style.
While it’s not critical, we suggest installing the wardrobe before and laying the carpet up to it to ensures a sturdier and more stable foundation for the wardrobe on the floorboards. If that is not possible we will remove that section of the carpet for you before installing your wardrobe.
This varies according to the project, but usually, 1-2 days for smaller items, up to 5-6 for more intricate designs and bigger furniture such bespoke kitchens.
We can certainly offer the option to remove and dispose of your old furniture for an additional fee prior to installing your new furniture. Just ensure you communicate this requirement to us before we finalize your quote.
In most cases we are capable of disposing the rubbish created during our installation process. However, any items such as carpet, skirting board etc that you want disposed of, may be subject to a small extra charge. In that case we will state it clearly before the deposit payment.
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Feel free to get in touch with us for any questions related to our services.